In line with the strategic goal to be the number one customer for our preferred suppliers, Supplier Relationship Management (SRM) is a structured system to manage all interactions between Sika and its suppliers. It is designed to foster closer and more collaborative relationships. The ultimate goal of these relationships is to create additional value for Sika in terms of quality, cost, innovation, and reduced supply risk.
Supplier Relationship Management is focused on the act of continuous improvements within the areas of quality, delivery, service, cost, and innovation which leads to:
- Clearer focus on strategic targets and risk management
- “One voice towards the Sika suppliers”
- Improved supplier performance
- Achieving harmonized, productive working relationships with other functional areas within the organization
- Continuous improvement of customer service, supply, quality, overall cost and material flow
- More efficient and transparent internal processes (e.g. standardization)
- Faster response times (with business partners and customers)
- A long-term supplier strategy